Privacy Policy
Effective Date: September 10, 2026
Poop Patrol (“we,” “us,” or “our”) operates the website located at pooppatrolathens.com (the “Site”). This Privacy Policy explains what information we collect when you visit or interact with the Site, how we use it, and the choices you have.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information you provide to us. When you fill out a form, request a quote, contact us, or sign up for communications, we may collect information such as your name, email address, phone number, mailing address, and any message or details you choose to share.
Phone and SMS Communications. If you provide your phone number, you consent to receive communications from us via phone call or text message related to your inquiries, appointments, or marketing (where requested). Message and data rates may apply. You may opt out of text communications at any time by replying “STOP” to any text message.
Appointment and scheduling information. If you request or book a service through the Site, we collect the information needed to schedule and manage that appointment, such as your name, contact information, and preferred date/time. This is handled through our third-party scheduling platform, Sweep&Go.
Payment information. If you make a payment through the Site, payment details are collected and processed by our third-party payment platform, Sweep&Go. We do not store your full payment card information on our own servers.
Information collected automatically. When you visit the Site, we (and the tools described below) automatically collect certain information about your device and how you interact with the Site, including:
- IP address and general location (city/region level)
- Browser type and device information
- Pages viewed, time spent on the Site, and links clicked
- Referring website or source, such as which search engine or website brought you to the Site
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate the Site and understand how it’s used, including:
- Google Analytics — to understand site traffic and visitor behavior
These tools may use cookies and similar technologies to recognize your browser or device and understand how you use the Site.
You can control cookies through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide the services you request
- Operate, maintain, and improve the Site
- Comply with legal obligations and protect against fraud or misuse
4. How We Share Your Information
We do not sell your personal information to unrelated third parties. We may share information with:
- Service providers who help us operate the Site and our business, such as our web host, analytics provider, and our scheduling/payment platform, Sweep&Go
- Analytics providers described above (Google Analytics), who receive information through the tracking technologies on the Site
- Legal or safety purposes, if required by law, subpoena, or to protect the rights, property, or safety of Poop Patrol, our users, or others
5. Your Choices and Rights
You may:
- Adjust your browser settings to block or limit cookies
- Contact us using the information below to ask what information we have about you, or to request that it be corrected or deleted, where applicable
Depending on where you live, you may have additional rights under state or local privacy law. To exercise any of these rights, please submit a request to us using the contact details in Section 10. We will respond within the timeframe required by applicable state laws.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
8. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Poop Patrol
1000 Winterville Rd, Athens, GA 30605
Addendum to Privacy Policy: Sweep and Go Plugin
This addendum supplements our existing Privacy Policy and outlines the specific practices related to the use of the “Sweep and Go” plugin (hereinafter referred to as the “Plugin”) on our website [Your Website Name] (the “Site”). By using the Plugin, you acknowledge and agree to the terms of this addendum.
1. What is the Sweep and Go Plugin?
The “Sweep and Go” plugin is software made for companies like ours and is a tool integrated into our website that allows users to quickly and easily book and get quotes. By submitting information on it, you agree to be contacted by email or phone at any time. You can request to be taken off that list by emailing us at [email protected]
2. Information Collected by the Plugin:
The Plugin may collect the following types of information:
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- User Input: Any text, selections, or other content you input into the Plugin’s interface to initiate its functions.
- Website Interaction Data: Information about how you interact with the Plugin, such as the features you use and the time spent using the Plugin.
- Technical Information: Your IP address, browser type, operating system, device information, and referring website.
- Usage Data: Aggregated and anonymized data about how users generally interact with the Plugin on the Site.
3. How We Use the Collected Information:
We use the information collected by the Plugin for the following purposes:
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- To provide your services, quotes, pickups, text, emails, and MORE
- To personalize your experience with us
- Other functionalities as needed
4. Data Sharing and Disclosure:
We may share the information collected by the Plugin with the following third parties:
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- The Plugin Provider: to provide and support the Plugin’s functionality. We encourage you to review their privacy policy, which can be found here: https://www.sweepandgo.com/
- Service Providers: Third-party service providers who assist us with data analytics, hosting, and other services related to the Plugin. These providers are contractually obligated to protect your information.
- Legal Compliance: If required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
5. Data Retention:
We will retain the information collected by the Plugin for as long as necessary to fulfill the purposes outlined in this addendum, unless a longer retention period is required or permitted by law.
6. Your Choices and Rights:
Regarding the information collected by the Plugin, you may have the following rights, depending on your location and applicable laws:
- Access: You may have the right to request access to the personal information we hold about you.
- Correction: You may have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You may have the right to request the deletion of your personal information under certain circumstances.
- Objection: You may have the right to object to the processing of your personal information in certain situations.
- Data Portability: You may have the right to receive your personal information in a portable format.
To exercise these rights, please contact us at [email protected]
7. Security:
We take reasonable measures to protect the information collected by the Plugin from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Changes to this Addendum:
We may update this addendum from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date below. We encourage you to review this addendum periodically.
9. Contact Us:
If you have any questions or concerns about this addendum or our privacy practices related to the Plugin, please contact us at:
Last Updated: March 26, 2025